The tasks a Travel Agent is expected to perform include:

Planning travels, providing related information and arranging accommodation, itinerary and other facilities for tourists, officials, businessmen and educational or other parties
Receiving information from persons seeking help and providing necessary facilities
Answering inquiries, offering suggestions and providing descriptive literature road maps etc.
Discussing routes, time schedules, baggage limits, rates and types of accommodation with patrons
Assisting patrons to complete travel forms, visas and other official and business transaction pertaining to travel
Planning itinerary and making travel, baggage handling, passage reservations, accommodation and other arrangements as sought within available funds
Delivering travel and reservation tickets and connected papers to patrons informing them of the arrangements made and collecting receivables