Our 21st Century Competency Clusters For Employability
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Communication: Basic
Employers prefer candidates with excellent communication (verbal, written, and non-verbal) skills. Effective communication also includes being a good listener.
Communication: Workplace
An employee with strong communication skills can communicate effectively with clients, stakeholders, and team members. This helps them excel in a workplace environment.
Customer Centricity
Giving importance to what a customer expects and ensuring a positive customer interaction is one of the most important success factors for every business.
Attitudes & Behavioural Skills
Employers look for individuals who understand the importance of having a positive attitude and a professional outlook. Attitudes & Behavioural Skills help you in the workplace as well as in your personal life.
Digital Literacy: Basic & Workplace
Today, digital literacy is recognised as one of the most valuable tools for lifelong learning. Knowing how to use a computer, the internet, and having access to broadband internet is essential to success.
Problem Solving
Problem Solving is all about the willingness to find solutions even in difficult situations. Problem Solving includes creative thinking abilities, critical thinking mindset, and the confidence to make the right decisions.
Teamwork
Teamwork skills include helping team members, actively participating in team projects, and managing conflicts with co-workers in a professional way.
Workplace Awareness
Workplace Awareness involves being updated with events and developments in the business world.
Entrepreneurial Mindset
Entrepreneurial Mindset is about the way you approach challenges and mistakes, and focus on self-improvement. An entrepreneur is someone who can add value, whether they launch a venture or work for an organisation. Anybody can possess an entrepreneurial mindset, even a teenager.
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